About JTL

JTL, established since 1990, is the leading work-based learning provider in the building services engineering sector across England and Wales.

View our short video to find out more about JTL 

Our Core Values

Our success depends on how we work.

Everything we do is guided by our core values. Over a journey spanning nearly 30 years, we’ve identified four key principles that are fundamental to our people, our work and our results.


We believe in being honest and fair and delivering on our promise


We are effective, skilled and serious about what we do


We treat our customers, learners, stakeholders and staff courteously, honestly and fairly



We respond to our customers’ and the sector’s expectations and provide a great experience for our learners

Our Governance

JTL is a charitable company limited by guarantee and was set up on 23rd March 2000.  Formerly, the company operated as JT Limited which was incorporated in 1989. The company’s members are Unite the Union and the Electrical Contractors’ Association (ECA).

The company is administered by a non-executive Board of Trustees, which is made up of an independent Chairman and three independent Trustees plus three further Trustees appointed by each of ECA and Unite.  The Board meets quarterly. In addition, there are formal Board Sub-Committees including Investment; Remuneration; Finance, Audit & Risk; Quality & Standards; Health & Safety; and Equality, Diversity & Safeguarding.

The Board delegates the day to day operations of JTL to the executive team. The executive team is led by the Chief Executive supported by the Executive Management Team (EMT) which consists of the following roles, each with responsibility for defined functions within the business:

  • Director of Finance and Resources
  • Interim Director of Quality
  • Director of Policy & External Relations/Company Secretary
  • Human Resources Director
  • National Delivery Director

Our Successes & Accreditations


At JTL we’re proud of our successes and we celebrate them. Every year we recognise excellence through our Regional and National Apprenticeship Awards. These awards are a great opportunity to recognise some of the exceptional young people who we have the privilege to train over the course of their apprenticeship programmes.

We’re also proud to have been recognised by external bodies and organisations for doing what we do well.

Diversity and Quality is key to what we do and we are delighted that our work in these areas has been recognised and rewarded. It’s something we intend to continue to focus on in the years ahead.

Some of our accreditations include the following:

  • C2E Award
  • Leadership and Management Wales Quality Award
  • Learning Provider of the Year Award for 2018 in the Asian Apprenticeship Awards 2018
  • Ofsted Good Provider
  • Certified to ISO9001:2015 since 1997
  • Certified to the Matrix Standard
  • One of the first organisations in the UK to receive ‘Leaders in Safeguarding’ quality mark for its approach and the effectiveness of its safeguarding arrangements

Our Partners


With more than 100 years’ experience and recognised as the UK's leading trade association; the Electrical Contractors’ Association (ECA) represent the interests of tradespeople who work with electrical and electronic equipment and services. JTL was in fact formed by the coming together of the ECA and Unite the Union in 1990.


The Joint Industry Board (JIB) is an impartial organisation looking to improve the electrical industry. It does this by setting standards and regulating relations between employers and employees. The work JIB do offers members stability in the workplace, providing employment conditions that will attract, train and motivate the best operatives in the workforce.


Edmundson Electrical is the UK’s leading electrical wholesaler and supplies electrical materials to the trade and industry. Employing more than 4,000 staff and trading from over 380 branches across the country, Edmundson Electrical serves the needs of a vast range of customers ranging from the self employed ‘sole trader’ electrician through to large national mechanical and electrical contracting companies.


It was Unite the Union who came together with the ECA to form JTL back in 1990. Nowadays, the organisation are Britain’s biggest union, with 1.42 million members in all different types of workplaces. Unite the Union is a democratic and campaigning union, with employees' rights at its heart.

UK Plumbing Supplies

UK Plumbing Supplies are the largest independent plumbers’ merchants in the UK serving their customers from over 300 locations across the UK. They offer unrivalled parts availability nationwide, an expert product knowledge base and dedicated customer service. Their business model allows their managers to make important business decisions that best meet their customers needs.

More from JTL

Work for JTL

Gender pay gap


Modern slavery statement

Health & Safety

Equality & Diversity

Corporate Social Responsibility

As a charity and the leading apprenticeship training provider in the building services engineering sector, JTL’s core purpose is the advancement of education. Set up by the industry in order to meet its apprenticeship training needs, JTL has a responsibility to the employers and learners we support to ensure that their specific needs are understood and fulfilled. However, more widely, we recognise our obligation and seek to demonstrate our commitment to corporate social responsibility in the work that we do and the way in which we operate.

Environmental Policy


In the pursuit of our mission to deliver a customer focused, quality driven value for money service, JTL recognise that our activities inevitably have an impact on the environment. We ​believe that all businesses should be responsible for aspiring to good environmental practice and operating in a sustainable manner.  We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods.  ​

JTL training locations

JTL has a number of dedicated training centres across England and Wales.

About JTL Group

The JTL Group is made up three separate organisations which are JTL, Develop Training and CompEx.


Company Status

JTL was established in 1990 and is a private limited company by guarantee without share capital. Part of the JTL Group, the company’s registered office is Stafford House, 120-122 High Street, Orpington, Kent BR6 0JS (No 3958541). JTL is also registered as a charity (No: 1080254)

Join our Team

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