How does it work?

Apprenticeships combine practical training in a job with study. As an apprentice you will:

• Be an employee earning a wage and getting holiday pay.
• Work alongside and be mentored by experienced staff with your employer.
• Gain job-specific skills to support your chosen apprenticeship.
• Get time for training and study related to your role.

Guidance for Applicants

JTL have provided the following guidance to ensure all applicants fully understand the requirements when applying for apprenticeship training with JTL.
If you need further help or can’t find what you need here, you can contact our friendly Admissions Team on 0800 085 2308 or

1. Get your application in

To apply online, click here.

Please ensure you fill in the sections with as much detail as possible.

As part of the apprenticeship application process, you will need to complete a number of forms, supplying mandatory supporting documentation and complete Initial assessments in English and maths. This stage allows JTL to apply for government funding that will support the apprenticeship training costs and ensures you have the best possible opportunity to successfully complete your apprenticeship.


2. Apprenticeship Entry Requirements

As part of the application process, all applicants will be required to complete Initial assessment in English and maths.

If you are starting your apprenticeship on or after the 1st of August 2024 you will be required to meet the necessary requirements in both English and maths. The entry requirements for level 2 and 3 apprenticeships are outlined in the below table.


Apprenticeship LevelEntry Requirements
Level 3 apprenticeships

Maths at level 2 or equivalent (GCSE Grade 4+ or L2 Functional Skills)

English at level 2 or equivalent (GCSE Grade 4+ or L2 Functional Skills)

Level 2 apprenticeships

Maths at level 1 or equivalent (GCSE Grade 2-3 or L1 Functional Skills)

English at level 1 or equivalent (GCSE Grade 2-3 or L1 Functional Skills)


You will be given the following opportunities to demonstrate you meet these requirements for English and maths:

  1. At point of application, you will be asked to confirm the grades you have achieved in English and maths and asked to supply supporting evidence or certificate. Supporting evidence must be a results letter from your school or college that demonstrates you have recently achieved an acceptable qualification at the required level and are waiting to receive the certificate.
  2. You will complete initial assessment tests on BKSB as part of your application process, the outcome of this will determine the level you are currently operating at for both English and maths.
  3. Further supervised assessments can be arranged for applicants who cannot provide evidence of achievement in English and/or maths at the required levels. If you start an apprenticeship through this route, you must achieve your maths and/or English Functional Skills qualifications before you can complete. JTL will support you to do this.

The websites listed below are all free to access. Try to set aside some time each day to work on your chosen site.  If you find the style of one site isn’t working for you, try another.


  • National numeracy challenge will ask you to set up an account. You will then answer some questions that help the site to recommend the best learning resources for you.  This helps you to focus on the areas that you need to work on.
  • learndirect This site will ask you to register and then do a maths level and skills checker. The results of the checkers will be used to create an online course specifically for you.
  • BBC Skillswise has resources for adults. There is no registration or sign up required.  The site has videos and downloadable worksheets organised into topics such as measuring and percentages and fractions.  You can choose a topic and work through.
  • British Council this site is designed to support people who are learning English as a second language.
3. Looking for a job

Every apprentice needs an employer.  If you already have an employer for your apprenticeship, congratulations! If you have added your employers’ details to your application JTL will contact your employer and confirm what is required by them to enrol you onto an apprenticeship programme with JTL.

If you haven’t got an employer at the moment but gain employment in the future, you can simply give us a call so we can take the employer details and help them prepare for taking on a new apprentice.

If you’re still looking for an employer, don’t forget to regularly check our vacancy page where you can view and apply to our apprenticeship opportunities. We also recommend that you contact employers in your area by sharing your CV and a covering letter or email.

We would strongly advise that prior to attending any interview you do some research on the company you have applied to. If you Google the company and look on their website you can find information, such as the different types of work they do and maybe think about how that fits with your personal goals.

Looking for the right employer can take time, so you need to start as soon as you apply for a JTL apprenticeship. We’ll do all we can to help you, but there’s no guarantee we’ll find you one. Really, it’s down to you.

When you start looking, get in touch with as many local companies as you can. Speak to your school’s career advisors. Ask industry trade bodies to help you, or use local papers and Yellow Pages.

Some of the following websites might also help:

  • Careers Wales
  • com
  • Thomson Local
  • ECA
  • APHC
  • B&ES
  • Unite the Union
  • Indeed
4. CV Tips

We are able to support you with advice and guidance on CV writing, Interview techniques, Study Skills and more with our JTL Toolbox.

There are some things you’ll need to put your CV together:

  • A computer. If you don’t have one, go to your local library or use a computer at school.
  • GCSE and A-level results, with the dates you passed.
  • Work experience details. What did you do while you were there? Did you get a reference from the company?
  • From an employer, a teacher, a friend or member of your family.
  • Lots of research. Get to know the company you’re applying to. Then you can tailor your CV to them.
  • Providing references to an employer
  • A prospective employer may ask you to provide a reference. A reference is someone the employer can approach to ask for an opinion on your suitability for the job.  This will usually be your last or current employer. Make sure anyone you choose as a reference is happy for you to share their information.

When giving reference details, make sure you include the person’s name and job title, how they know you and their contact details (telephone, email address).

If you don’t have a previous employer or would prefer not to use them. Other appropriate references include:

  • a teacher or college tutor who knows you well
  • a team leader from a volunteering group, a society or sports team
  • a faith leader from your place of worship

 If you need more help, check out these websites:


  • BBC Advice
  • Guardian Advice
  • National Apprenticeship Service
  • Careers Wales
  • Need2Know
  • DFES
  • com
  • Thomson Local
  • ECA
  • APHC
  • B&ES
  • Unite the Union
5. Preparing for the interview

A good interview means you’re smart, confident and honest, and the interviewer think you could become an important part of their company. The key to success is to plan ahead.

First, check you know exactly where you’re going and when you need to be there. Find out how you’re going to travel and how long it will take. (Prepare for traffic jams and train delays.)

Read up on apprenticeships again so you know how it will feel to work in the building services engineering sector. There’s plenty on the JTL website.

Go online and find out everything you can about the company – who their customers are, how many people work there, and the jobs they do. They’ll like to see that you’ve done your homework.

Prepare some answers for common  questions and get ready to ask some of your own. Even do some mock interviews with someone to practice your presentation skills.

Here are some things the company might ask you:

  1. Why do you want to be an electrician, plumber, maintenance engineer or heating and ventilating engineer?
  2. Why do you want to work for us?
  3. Why should we employ you – what can you offer us?
  4. What do you know about us and the JTL apprenticeship?
  5. Describe yourself.
  6. Do you like working in a team or alone?
  7. Can you motivate yourself and act on your own initiative?
  8. What do you want to achieve in your career?
  9. What are your hobbies and other interests?

Here are 12 things you could ask them:

  1. What size is your company and how many people work here?
  2. What would I be doing?
  3. Where would I fit into your company structure?
  4. Who would I report to?
  5. What would you expect me to do in the first six months?
  6. How much would you pay me?
  7. How would college work and would you pay me when I go there?
  8. What level of performance would you expect from me?
  9. How would you work with JTL to help me get my apprenticeship?
  10. What are your company’s plans for the future?
  11. How much travelling would I need to do?
  12. What would my hours be?

Take everything you need:

  • Company name, address and contact details
  • A map
  • CV, certificates and references
  • Notepad and pen (in case they give you a quick test)
  • Any questions you want to ask
  • Make a good first impression

The first 5 minutes are very important.

  • Dress smartly
  • Get there early
  • Take out any piercings that seem inappropriate in an office
  • Don’t smoke before you get there
  • Turn your mobile off or put it on silent
  • Be polite
  • Speak clearly and make eye contact
  • Keep calm
  • Take the right attitude into your interview, relax and try to enjoy yourself. Nerves are natural. Just remember you’ve already impressed the company with your CV and assessments.

You’re there because they see value in you – so make sure you look like you want to be there.

  • Sit upright
  • Keep eye contact (but don’t stare)
  • Be truthful
  • Be yourself

The interviewer wants to get to know you and find out what you can do for their company. They’ll know you don’t have a lifetime of experience. Focus on the positives – like how much you like the industry and how keen you are to learn.

At the end of the interview, resist the urge to ask if you got the job. Instead, say thank you and remind them how keen you are to work for the company.

6. Found a job
7. Onboarding

Before you start your apprenticeship, we’ll check with your employer to make sure their health and safety and other processes are in place. We won’t let them take you on until we’re happy they can support you.

You also have to fill in some paperwork (sent via Webforms from JTL). You need to complete all your onboarding and start documents so we can get your funding from the Government. In addition to completing your application and passing our Entry Requirements, you will need to do the following:


  1. Supply ID
  2. Provide prior qualification evidence (English, Maths and trade relevant qualifications)
  3. Upload your passport style photograph.
  4. Complete a Telephone Discussion with JTL’s dedicated Onboarding team.
  5. Complete a Skills Gap Analysis (where required).
  6. You can download a copy of our Colour Vision Certificate here  (Electrical apprenticeships only)
8. Starting work

Looking the part

You might start in the office, so your employer can run you through rules and procedures. If so, dress in smart, comfortable clothes. But if you go straight to site, dress for site work. (It could be dirty and oily on site.).

If you need to wear anything specific, your employer will tell you. They might give you overalls or a uniform. If they do, they’ll give you enough sets so you always have clean, smart ones to hand.

Smart people with good personal hygiene reflect very well on a company.

Special footwear

Trainers and canvas shoes look good – but they’re not safe on site. You need to turn up with protective footwear. Your employer might carry out a risk assessment and give you boots with steel toecaps.

The right tools

You’ll just need basic tools to start. Your employer will tell you which ones. Then, as you do more and get more experience, you can invest in others.

When you do buy tools, go for quality. They’ll last longer and work out cheaper over the years. If you need specialist equipment, your employer will supply it. Though do always think about getting your own. You’ll feel more independent and have the chance to practice when you’re not at work.

Buy a lockable toolbox, too. And think about insuring your tools in case you lose them or someone steals something.

Staying safe

Your employer will be covered by the Health and Safety at Work Act 1974. It means they’re responsible for:

  • providing and maintaining safe working environments and ways of working
  • training you
  • giving you any specialist clothing and equipment
  • making sure the equipment you use is safe and used properly.

It’s your personal protective equipment (PPE) that keeps you safe at work. That’s hard hats, safety boots and safety goggles, gloves, ear defenders, aprons, kneepads and overalls. You need to wear PPE at any construction site. Sometimes your supervisor or a colleague will know exactly what you need to wear. Make sure you ask them.

PPE – a lifesaver

Hard hats are very important. Make sure you wear one whenever there’s a risk of banging your head or falling objects.

You need to wear eye protection if you’re:

  • drilling or chiselling masonry surfaces or metal
  • grinding
  • driving nails into masonry
  • using cartridge-operated fixing tools
  • drilling any material above your head

You need to wear ear protection whenever you’re in a noisy area. If you don’t, you could damage your hearing. Permanently.

Wear safety gloves when you’re working with:-

  • sharp objects or surfaces
  • bulky objects that could give you splinters, cuts or bad scratches
  • corrosives and other chemical substances.

When you have to kneel for a long time, or take your weight on your elbows, your employer might give you specialist protection. For some tasks you’ll need to wear a facemask, safety harness or breathing apparatus.

For all this equipment to keep you safe, it needs to be in top condition. If you spot any problems with your PPE, tell your supervisor straightaway.

Don’t take any risks – look after yourself and the people around you.

Getting there

Make sure you know exactly where you’re going, what day you need to be there, and what time you start. Also, check roads or trains before you set off. It’s up to you to get in on time.

If something big comes up and you can’t start when you’re supposed to, speak to your employer as soon as you can. They might be able to arrange a new start date.

9. Starting college

Once you’ve filled in your start documents, you’ll be ready for your first day.

Getting there

Like when you go to site, make sure you know exactly where your college or training centre is, what day you need to be there, what time you start, and who you need to meet there. Either your employer or someone from JTL can tell you all this.

Again, get there 15 minutes early to show you’re keen.

Looking the part

Dress comfortably. Nothing too extravagant. During workshops, you’ll wear site clothing. Your college will tell you when that’s happening. If you don’t wear the right clothes, you can’t take part.

What to take

For your first few days, make sure you take:

  • your National Insurance number
  • proof of GCSEs and functional skills assessment
  • pens, pencils, ruler and so on
  • a calculator
  • an A4-lined writing pad
  • an A4 ring binder.

Your first day

Before you get stuck in to any physical work, your college will talk to you about how an apprenticeship works and where it could take you. You’ll find out about:

  • the JTL apprenticeship scheme
  • Qualifications
  • Further education courses, like City & Guilds and BTECs
  • Government funding and the role of the National Apprentice Service
  • Joint Industry Board (JIB) grading

Your first few weeks

To start, you’ll find out about how the industry works:

  • A brief history
  • Different sectors: installation, maintenance and manufacturing
  • How main contractors and subcontractors work
  • Industry and employer bodies
  • Trade unions
  • JIB
  • Engineering services and their national working rules
  • JTL’s role

You’ll be taken through processes and trades:

  • The work of electricians, heating engineers and plumbers
  • Working with other trades
  • How clients, architects, consulting engineers and others are involved in site organisation
  • Rules, regulations and responsibilities

They’ll cover conditions of employment:


  • How working hours, overtime and timesheets work
  • Taking holidays (and getting holiday pay)
  • Trade union membership
  • JIB registration
  • Sickness benefit
  • Redundancy pay
  • Contract of employment
  • Income tax
  • National Insurance contributions
  • Health, safety and welfare

They’ll give general information about how employers do things:

Company structure

  • Who does what
  • Rules and regulations
  • Sickness and other reporting systems
  • The customer

And they’ll talk you through your training and education:

  • The different stages of our apprenticeship
  • How the course works and how long it takes
  • What you’ll study
  • College and centre rules, like what time to turn up for classes, what to do if there’s an emergency and so on
  • Health and safety regulations, workshop policy and so on

 Functional Skills

During your first year, you’ll cover these skills:

  • Maths level 2
  • English level 2

You’ll learn more about Functional Skills during your first session.